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Service Disruptions

Following the Prime Minister’s guidance on counteracting COVID-19, we have had to make changes to the way we operate.

Social distancing measures and consistent wearing of appropriate PPE (personal protective equipment) has been implemented throughout our filling and distribution depot in addition to increased sanitising and cleaning protocols. We are doing everything we can to remain open, whilst keeping our staff and customers safe.

Cylinder Outlets

We would ask you to contact your local supplier prior to visiting to find out:

  • if they have adjusted their opening times
  • what restrictions they have implemented – delivery only, pre-order collection only, card payment only etc.

We kindly ask that you respect any restrictions the agents have put in place. You can find your local agent here.

Thank you to our staff, agents and customers

To our customers and agents, thank you for your support and co-operation throughout these unprecedented times. We do, like always, appreciate your custom both past, present and future.

To our staff, we appreciate that your working world may be a little unfamiliar and strange right now but we appreciate your commitment to our company and the patience you’ve shown with all of the safety changes that have been put in place.


Article by Alexandra Hanvey  |  Last updated 26/05/2020 10:14